Frequently Asked Questions

What do I need to have ready before we start?

Before we begin, I’ll need your website copy, photos (or brand visuals), and any essential materials like logos or brand guidelines. Having your copy, images, and branding assets prepared ahead of time helps keep the project on track and ensures a smoother, faster process. I’ll guide you through exactly what’s needed during our preparation phase.

I’m not tech-savvy.
Will I be able to manage the website myself after launch?

Absolutely. I build websites on Squarespace because it’s intuitive and easy to update, even if you’re not confident with tech. I will also provide guidance and helpful resources so you feel comfortable managing your site post-launch.

Can you redesign my existing Squarespace website?

Yes! I can work with your existing Squarespace website or start fresh from a previous website hosted on any platform, depending on what makes the most sense for your goals. A redesign can help improve structure, usability, and how your brand is represented.

Do you only work with clients in Portugal?

Not at all. I work with clients from all over the world. My process is fully remote, and I’m happy to communicate in either English or Portuguese, depending on your preference.

Can you help with branding or logo design?

While I don’t offer full branding packages myself, I do collaborate with experienced designers and can refer you or manage the collaboration as part of the project.

I also have experience building on existing materials and ideas to design logos that can be included on the website, as well as creating a consistent visual style to match.

Can you help with SEO?

I include essential on-page SEO (like proper structure, image tags, and descriptions with relevant keywords) with every website. I also help connect the website with Google and Bing tools for indexing.

Do you write the website copy?

I don’t write copy myself, but I collaborate with some fantastic copywriters who can help craft clear, engaging text for your site. I’m happy to connect you with the right person for your needs.

In any case, I always review the texts provided and suggest any necessary adjustments to ensure greater consistency, both in the message itself and in how it is visually presented.

How will the payment be processed?

The standard payment is 50% to book your spot and 50% before launch.

How long does the website process take?

Once I have all your content (text and imagery) and requirements defined, the design process typically takes 2-3 weeks for a simple website with 4-6 pages, up to 6-10 weeks for more complex projects.

What are the next steps to work together?

Just click the link below and fill out my contact form. I’ll be in touch to chat about your business or organization, your goals, and timelines.

I take on a limited number of projects each year, so if you have a launch date in mind, it’s a good idea to book early.

You may also email me at alexandra@alexandramendesguerra.com or send a message through WhatsApp (+351925682696)

Do I need to use Squarespace, or can you design on other platforms?

I specialize in Squarespace because it’s intuitive, flexible, and perfect for small businesses. If you are already using it or thinking about switching, I’ve got you covered. If you are on another platform, I’m happy to advise whether a move to Squarespace makes sense for you.

Do you offer ongoing support after the website is launched?

Yes, I offer flexible support options depending on your needs, whether it’s a one-time update or regular assistance. I offer optional support packages for updates, maintenance, or tweaks after your site goes live. We can talk about what feels right for you.

Will I be able to update my website on my own after it's launched?

Yes! One of the best things about Squarespace is how user-friendly it is. I’ll provide you with guidance (and a quick walkthrough, if needed) so you feel confident making small edits and updates on your own.